PRIVACY POLICY
Thierry Mugler Parfums, a division of Clarins U.S.A., Inc. ("Thierry Mugler Parfums") knows that you care how information about you is used and shared. We respect your privacy, and we appreciate your trust. This is our privacy policy; by visiting this website, you accept the practices and procedures described in it. You should carefully review this privacy policy before using this website.
1. Personal Information. For the purposes of this privacy policy, "Personal Information" is personally identifiable information about an individual, as more particularly described under applicable privacy laws. Personal Information may include, without limitation: (a) your name; (b) your mailing address; (c) your email address; (d) your telephone number; (e) credit card information and related financial information; and (e) information concerning your interests, occupation, product use and preferences, and other demographic information identified with you personally. If you have set up an account that is password protected in order to purchase goods from this website or for any other purpose for which a password is needed for use of this website, that password is also part of your Personal Information.
2. Policy Scope and Purpose. This privacy policy applies to your use of this website and our treatment of Personal Information collected through it by or on behalf of us. The information that we receive from visitors and from those who purchase products via this website helps us improve the website and the services that we provide. Your use of other websites may be subject to different or additional privacy policies posted on linked or associated websites, or websites to which you may be directed; those privacy policies shall control as to your use of those websites. For information regarding the collection and use of information on any of those websites or other third-party sites, please refer to the terms of use and privacy policies provided by those websites. Your participation in any marketing or promotional program such as a sweepstakes or contest made available through this website may be subject to additional privacy considerations, as well as other terms specifically related to that program. In the event of a conflict between the rules of any such promotion and this privacy policy, the rules of that promotion shall apply concerning Personal Information collected as part of that promotion; such conflicts may include the right to share that Personal Information with co-sponsors of the promotion and with advertising, marketing and promotions administration companies.
3. Our Information Collection Practices. The types of Personal Information that we receive and use:
(a) Information you transmit to us. We collect and, for a period of time, we store information that you send to us when using this website, whether by ordering products, asking for information or otherwise. It is always your choice whether to provide any such information, but if you do not supply some items of requested Personal Information, some features or services of this website may not be available to you. You may also be asked to respond to additional questions to help us meet your needs, and if you request that information or that an order be sent directly to an individual other than yourself, you will also be asked to submit information about that individual.
(b) Automatically Collected Information. When you visit this website to place an order, to register with us (if that option is offered), or simply to browse, read or download information, we may automatically collect and store the following types of non-personally identifiable information received from you: (i) information from server logs found on your browser; (ii) click-through statistics; (iii) your IP address; (iv) the type of web browser you are using to access this website; (v) the type of operating system you are using; (vi) the name of the domain and host from which you access the Internet; (vii) the date and time you access this website; and (viii) the Internet address of the site from which you linked directly to this website. Automatically collected information of that kind typically provides us with a greater understanding regarding the use of this website, including which pages are the most popular with our visitors. That information also allows us to determine if this website is working properly and to make changes to this website that allows users to have better experiences on this website. We collect that information and track it for statistical purposes; we do not use it to identify or to market to a particular user.
(c) Information from Other Sources. We might receive information about you from other sources that we believe have rights to provide that information to us, and we may add it to our account information.
4. If you don't Provide Personal Information. You can use this website without providing any Personal Information. However, in order to take advantage of the full capabilities of this website and to obtain access to, and use of, many of the features found on this website, including placing orders for products offered for sale on this website, you must provide certain Personal Information. For example, we ask for your email address so that we can send you product information you have requested; if you do not provide that email address, we will not be able to send you that product information. You may need to also provide Personal Information when you participate in various services and promotions made available via this website.
5. Choices Regarding your Disclosure of Personal Information. You are not required to register for an online shopping account or provide us with any Personal Information we request. If you do provide Personal Information through this website or otherwise, including Personal Information regarding individuals other than yourself, we will presume that you have the authority to provide that Personal Information, that you have provided that Personal Information voluntarily, and that you consent to the use of that Personal Information in the manner envisioned by this privacy policy.
6. Use and Disclosure of Personal Information. We do not sell, rent, license or trade Personal Information gathered on this website to any third parties, except as provided in this privacy policy. We may aggregate and use certain non-personally identifiable information and may share that information and statistical information with our marketing partners, advertisers or other third parties for research or marketing purposes.
7. Business Uses of Information. Thierry Mugler Parfums uses Personal Information you provide to us: (a) for login and marketing purposes; (b) to provide the products or services that you have ordered or requested; (c) to allow you to participate in sweepstakes, contests and other promotions; (d) to process and ship orders; (e) to send order and shipping confirmations; (f) to provide customer service and respond to your requests and inquiries; (g) to keep records regarding returns and exchanges; (h) to protect both you and us against error and fraud; (i) to send information and product and service alerts; and (j) to record usage of this website. In addition, we may use your Personal Information to customize advertising and marketing information regarding our products and services, to contact you regarding our products and services, to enhance product and service offerings, and to fulfill promotions. You may also be asked whether you wish to receive information from third parties; upon your consent, Thierry Mugler Parfums or those third parties may use your Personal Information to contact you.
8. Service Providers and Vendors. We may also share your Personal Information with certain third parties that perform services for us. Those third parties may host this website, operate certain features on this website, print or send mailings, authorize and process your payments, provide customer service, analyze data and assist in fulfilling your orders, send e-mails on our behalf, or otherwise assist us with the operation of this website. Those third parties are not authorized to use or disclose your Personal Information for any purpose other than to perform the services designated by us.
9. Shared Personal Information. We may share your Personal Information among our affiliates. They may use your Personal Information to offer products and services to you consistent with the purposes identified in this privacy policy, including the marketing of Thierry Mugler Parfums products and services. Your Personal Information may also be transferred as an asset in connection with a corporate reorganization, stock sale or other change of control. Thierry Mugler Parfums may also provide your Personal Information to a third party if Thierry Mugler Parfums is required by law so to disclose your Personal Information. For example, Thierry Mugler Parfums may be required to disclose your Personal Information to respond to a subpoena, court order or other legal process. We may also disclose this information in response to a law-enforcement agency's request, or where we believe it is necessary to investigate or address unlawful acts or acts that may endanger the health or safety of a consumer or the general public, to verify or enforce compliance with the terms of use and policies that govern this website or as otherwise required or permitted by law. In addition, the Personal Information you provide to us may be transferred as an asset in connection with a merger or sale involving all or part of Thierry Mugler Parfums or as part of a corporate reorganization, stock sale or other change of control.
10. Consent to Processing and Transfers of Information. As part of its business operations, Thierry Mugler Parfums may transfer information that you send to us, including, without limitation, Personal Information, to recipients in countries that do not provide the same level of legal data protection as the country from which you access this website. By using this website, you consent to those transfers and to the processing by Thierry Mugler Parfums of that information.
11. Notice for Parents. This website is considered to be a general audience site and is not intended for use by children. Thierry Mugler Parfums does not sell products that are intended for purchase by children and does not intend to collect Personal Information from individuals under the age of thirteen. If you are the parent or guardian of a child who has provided Personal Information to us, please inform us as provided under the Section "Personal Data" after you log in to "My Account", and we will delete that Personal Information.
12. Use of Cookies. Cookies are pieces of information that a website transfers to an individual's hard drive to identify previous visitors to the site. We use cookies to store information about your visit to this website in order to enhance your visit to this website. For example, storing that information will allow us to, on occasion, customize account pages for you. We also use cookies and tracking technologies to: (a) track user visits and account set-ups; (b) track your shopping cart and purchases; and (c) save your password so you do not have to provide it each time you visit this website. Cookies are text files that can be rejected, disabled or deleted by you at any time. You may be able to disable or delete cookies using your Internet browser settings. However, by disabling, deleting or rejecting cookies, you may inhibit the user experience on this website and other websites. For example, in order to complete online product-purchase transactions, cookies must be accepted.
13. Security. Thierry Mugler Parfums, its affiliates and authorized third parties employ reasonable measures, including administrative, technical, and physical measures, to protect your Personal Information from unauthorized access, loss, alteration, use or disclosure. For example, any Personal Information you enter on our accounts setup page, including, without limitation, your credit card and personal registration information, is encrypted before transmission to this website's server by using encryption software. In addition, we use reasonable measures to limit the disclosure of your Personal Information only to certain staff within Thierry Mugler Parfums, its affiliates and third parties providing services on our behalf, and to require that they process the data only for the purposes identified in this privacy policy. However, your Personal Information can never be entirely secure. As with other types of information, it may be transmitted over networks without appropriate security measures and may potentially be accessed, deleted, altered, used or disclosed by unauthorized persons. You can help us to protect your Personal Information by: (a) not sharing your password or other account information with others; (b) using a secure web browser; and (c) changing your password frequently.
14. Managing Your Information. At any time, you are entitled to request access to and make corrections to your Personal Information we have collected via this website. In addition, if you no longer wish for us to process your Personal Information in accordance with your "opt-in" selection, you may request that we modify the status of your "opt-in" selection or you may "opt-out" and have your Personal Information removed from our database. To "opt-out" or modify your "opt-in" status, re-access the account that you established on this website. The account set-up will allow you to change your "opt-in" selection. Please note that modification of the "opt-in" status or "opting-out" will not stop marketing or advertising content: (a) that is ready to be mailed or is queued for transmission to you prior to the time when we can remove your Personal Information or modify your "opt-in" status; or (b) from being sent by third parties with whom Thierry Mugler Parfums may have already shared your information. Thierry Mugler Parfums also reserves the right to retain any Personal Information reasonably necessary to appropriately document its business activities and for archival and record retention purposes. We will store your Personal Information for as long as reasonably necessary for the purposes described in this privacy policy and as required by applicable law. You may find out more details regarding this privacy by contacting us as provided below.
15. Managing Preferences. When you set-up an account or click on the My Account area of this website, you will have an opportunity to make or change your selections regarding receiving promotional communications from us. If you have not established an account but have instead signed-up for our e-mail list, you will be able to change your e-mail preferences by clicking on an "unsubscribe" hyperlink contained in promotional e-mails we send you. Please note that removal of Personal Information from our database or "opting-out" will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request.
16. Updates and Changes. We may change this privacy policy from time to time by posting updated versions of the privacy policy on this website. If we make changes to this privacy policy, we may post a notice on this website, but it may only be up for a limited period of time. By continuing to use this website, you agree to the terms contained in this privacy policy and any updates; it is your obligation to review this privacy policy from time to time and to review updates that are posted on this website. The information we collect on this website will be treated in accordance with the privacy policy as in effect at the time the information is collected.
17. Contact us. If you have questions regarding your privacy on this website, you can reach a Customer Service representative by telephoning 1-877-843-7968 . To inquire about the status of an order, you can also e-mail customerservice@muglerstoreusa.com.
18. Your California Privacy Rights. If you are a resident of California, you may make a written request to Thierry Mugler Parfums about how we have shared your Personal Information with select third parties for their direct marketing purposes. In response to your written request, Thierry Mugler Parfums will identify the categories of information shared and will include a list of the third parties and affiliates with whom it was shared, along with their names and addresses. Please submit a written request to the following address: 1 Park Avenue, 19th Floor, New York, NY 10016.
Last Updated: June 17, 2013
California Privacy Rights
Under California law, if you are a California resident, you have the right to request that we do not share your Personal information with third parties for use in direct marketing by them to you. To make such a request, please write us at: Thierry Mugler Parfums, Attention: Website Customer Service1 Park Avenue, 19th Floor, New York, NY 10016